Franchise reputation management
Improving Your Franchise Online Reputation
The world we live in: 85% of consumers researched their purchase, service or product before they buy. New survey statistics show 88% of consumers showed equal weight of positive online reviews to personal recommendations. You may have the strongest national brand in existence but your franchisees local reputations still need a reputation management service to maintain your brand's image.
Your online reputation affects many factors but most importantly the volume of calls for your franchisees.
Fact: 70% of consumers trust businesses more after seeing positive reviews about business. At 1stbay, we understand how to achieve online interaction from positive reviews and the power positive reviews have. Your local SEO specialist will manage your reputation online to ensure you're getting a constant flow of positive feedback publicly where it counts as well as mitigating any problems directly back to management through our proprietary franchise reputation management platform.